The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Comfy
“The room was remarkably spacious with a super comfortable bed that made for a restful night’s sleep.” view full review
Impeccable Cleanliness
“I was impressed by the cleanliness of the bathroom, which felt fresh and well-maintained at all times.” view full review
Breakfast Bliss
“The breakfast buffet was a delightful experience with a wide range of options from Western to Asian cuisines.” view full review
Thoughtful Touches
“The unique touch of receiving warm cookies at check-in coupled with the proactive communication made our stay feel extra special.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Saltwater pool
Pool with view
Room features
Paid Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Bedroom
Pillow menu
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
The Intermark 348 Jalan Tun Razak,
Kuala Lumpur,
Malaysia,
50400,
Kuala Lumpur Federal Territory
Map view
street view
The Intermark 348 Jalan Tun Razak,
Kuala Lumpur,
Malaysia,
50400,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.3
km
Mall
Suria KLCC
1.3
km
Aquarium
Aquaria
1.7
km
Mall
Chinatown
3.1
km
Event hall
Kuala Lumpur Convention Centre
1.9
km
Museum
Petrosains Science Discovery Centre
1.1
km
Kuala LumpurMalaysia
Dataran Merdeka
3.3
km
156 Jalan Ampang
Avenue K Shopping Mall
920 m
Kuala LumpurMalaysia
Alor Street
2.2
km
Mosque
As Syakirin Mosque
650 m
Kuala LumpurMalaysia
Jalan Ampang
740 m
Theatre
Cultural Palace
2.3
km
Event hall
Petronas Philharmonic Hall
1.3
km
Gallery
Galeri Petronas
920 m
Market
Central Market
3.3
km
in front of Suria and Petronas
Lake Symphony
1.3
km
Mall
Fahrenheit 88 Shopping Mall
2.4
km
2 Jalan Stonor
Rumah Penghulu Abu Seman
1.3
km
50450 Kuala Lumpur
Kuala Lumpur Craft Museum
1.3
km
KLCC - Bukit Bintang Pedestrian Walkway
2.3
km
Mall
Pavilion KL
2.3
km
Mall
Lot 10
2.6
km
Nearby
Park
KLCC Park
330 m
Shopping Area
The Intermark
10 m
Gallery
ILHAM Gallery
470 m
201 Jalan Tun Razak
LUTH Building
280 m
Jalan Ampang
Kun Yam Thong Temple
510 m
Mall
Ampang Park
200 m
Mall
The LINC
320 m
Shopping Area
Ampang Park Shopping Centre
350 m
Restaurants
Grandmama's Intermark KL
30 m
348 Jalan Tun Razak G-12
Cellar Door
20 m
The Intermark 348 Jalan Tun Razak
Hanare Authentic Japanese Cuisine
300 m
The Intermark 182
Ohla
60 m
48 Jalan Tun Razak Lot G-18 Ground Floor the Intermark
Dome Intermark Kuala Lumpur
390 m
DOME Cafe
Bonjour Garden Bakery
60 m
No. 348 Jalan Tun Razak Lot LC01 - 08
Tosca
290 m
The DoubleTree Hotel The Intermark
House
40 m
G02 & LG02-04
My Biryani House
40 m
LG-03
Onsemiro
300 m
No. Lot 2-3a
New Shanghai
120 m
Jalan Tun Razak The Intermark
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Some dishes not tasty
Decent but not exceptional breakfast
7.8/10
Very good
Rooms
7.7
Location
8.7
Service
8.1
Dining
7.5
Guest reviews
7.8/10
based on 23 reviews
8.6
8.6/10 based on 4589 reviews
Ian
United Kingdom,
April
2024
8.2/10
Staying at this hotel was a pleasant surprise for me. The rooms were impeccable with all the modern amenities one could ask for, and the perfect location added to the experience. However, I never expected to find any mold in the sink at a Hilton hotel.
Rooms
8.0
The rooms were decent with all modern amenities and at the perfect location. Never expected such a thing from Hilton groups of hotels.
Service
9.0
The service encountered was top-notch. The staff, from reception to the cleaning team, were incredibly friendly and helpful. The Executive Lounge staffs were particularly welcoming, and my requests were promptly attended to.
Location
9.0
The location was fantastic, being close to a mall with all the shops and cafés one could wish for. Additionally, its proximity to the metro station and city center added to the convenience of the stay.
Dining
7.0
The dining experience offered a good variety of foods, although some dishes were not as tasty as expected. The breakfast spread was decent but fell short of being exceptional.
Facilities
8.0
The facilities at the hotel were modern and well-maintained, ensuring a comfortable stay for guests.
Great location
Some dishes not tasty
William
United Kingdom,
March
2024
8.0/10
The hotel is conveniently located near KLCC and provides a fast and accurate reservation service. The rooms are comfortable but lack the extra touch of luxury and cleanliness. The dining options are varied but prices can be restrictive. The service is professional and friendly, highlighted by Mr Izzat's outstanding assistance.
Rooms
7.0
The rooms are comfortable but lack the feeling of luxury and cleanliness.
Service
9.0
The service is professional and very friendly, especially from Mr Izzat.
Location
9.0
The location is excellent, near KLCC and with fast and accurate reservation responses.
Dining
7.0
The dining options are varied but prices can be restrictive.
Facilities
8.0
The hotel offers room service, dry cleaning, laundry, airport shuttle, and valet parking.
Richard
United Kingdom,
March
2024
7.8/10
The hotel offers spacious rooms, ideal for a peaceful night's sleep at a good price. However, the check-in was delayed until after 3 pm, and there are no rooms with a view of the city center or Petronas Towers.
Rooms
8.0
The rooms are a great size and quiet, ensuring a good night's sleep.
Service
9.0
The service was really excellent and friendly, with courteous staff members.
Location
8.0
The location provides easy access to a monorail station and is within the vicinity of a shopping mall.
Dining
7.0
The dining experience had some issues, such as missing items from the breakfast menu, but overall not bad for the price paid.
Facilities
7.0
The hotel facilities are satisfactory, offering the basic amenities guests would expect.
Mike
United Kingdom,
March
2024
7.8/10
The hotel offers spacious rooms, but cleanliness could be improved. The service is friendly but lacks proactive information sharing. The location is convenient, with excellent access to shopping and dining options. The dining experience is varied, and the facilities are satisfactory.
Rooms
7.0
The rooms are quite good in size but could be cleaner. We had enough space to accommodate an additional bed.
Service
7.0
The staff were friendly but could be more informative about available services.
Location
9.0
The hotel's location is great, within walking distance to public transportation and a mall with varied dining options.
Dining
8.0
The dining experience offered a decent spread of food options, although we mainly used the Executive Lounge.
Facilities
8.0
The hotel facilities met our needs adequately.
Barry
United Kingdom,
January
2024
7.8/10
The hotel offers spacious rooms with good cable TV but experienced a month-long closure. The service was a mix of unfriendly encounters and immediate problem-solving situations. The location is excellent, with close access to transportation and shopping areas. Dining was highlighted as a high point but could use some variety. Overall, a convenient stay with supportive service despite some room closure inconveniences.
Rooms
7.0
The rooms, although spacious and with good cable TV, were out of service for over one month.
Service
7.0
The service had a mix of unfriendliness and prompt issue resolution instances.
Location
9.0
The location is excellent for accessibility to transportation and shopping areas.
Dining
8.0
Dining was considered a high point but lacked variety.
Facilities
8.0
The facilities offered were satisfactory.
Ernest
United Kingdom,
November
2023
8.2/10
I had a wonderful stay at the hotel. The rooms offered a breathtaking panoramic view of the cityscape from the 25th floor, complete with balloons and a 'Happy Birthday' sign. The service was impeccable, especially at the breakfast buffet restaurant. The location is a prime asset, being centrally located in KL city near popular attractions like KLCC and accessible to malls. The dining experience had some drawbacks in quality, but the overall facilities were enjoyable.
Rooms
9.0
The room provided a stunning panoramic view of the city from the 25th floor, creating a memorable experience.
Service
9.0
The service was outstanding, especially at the breakfast buffet restaurant with friendly and helpful staff.
Location
9.0
The hotel's prime location in the heart of KL city is a major selling point, offering easy access to attractions and a nearby shopping complex.
Dining
6.0
The dining experience had some drawbacks in quality, but the staff were friendly and attentive.
Facilities
8.0
The facilities were overall satisfactory, meeting the basic needs of guests.
great location
below-average dining quality
Alice
United States,
November
2023
8.0/10
The hotel was not perfect but had its charms. The rooms were beautiful and welcoming, though ready only by late afternoon. The service was attentive, settling problems quickly, yet a bit too professional. The location was convenient, surrounded by shops and eateries but needed maintenance attention. Dining was amazing with diverse cuisines, except during peak times. Facilities were modern and well-maintained.
Rooms
8.0
The rooms were spacious and included sweet treats with a personalized welcome message.
Service
7.0
The staff was attentive and quick to resolve issues, though a bit too professional.
Location
7.0
The hotel was conveniently located inside a mall with plenty of shops and dining options nearby, yet maintenance was needed.
Dining
9.0
The dining experience was amazing with diverse cuisines catered to, except during peak times.
Facilities
9.0
Modern and well-maintained facilities.
A.
United Kingdom,
November
2023
7.4/10
The hotel offers a comfortable stay with clean rooms and friendly staff, though some aspects could be improved. The location is convenient for exploring Kuala Lumpur. Dining options are decent but with room for enhancement.
Rooms
8.0
My room was comfortable and very clean.
Service
7.0
The service was great overall, except for a bit of rush at breakfast where staff seemed a bit stressed.
Location
9.0
The location is good, with easy access to KLCC Park and shopping centers. Walking to the US Embassy was convenient for my visa appointment.
Dining
6.0
The dining options were satisfactory, but there is room for improvement in terms of taste.
Facilities
7.0
The facilities provided were adequate for my stay.
Stanley
United Kingdom,
October
2023
8.2/10
I really enjoyed my stay at the hotel. The room had all the basic necessities I needed but could have been cleaner. The service was exceptional and made my experience truly memorable. The location is fantastic, close to many attractions and shops. The dining experience was good, with a variety of food available. The facilities were well-maintained.
Rooms
7.0
The room had all the basic necessities that I needed but could have been cleaner.
Service
9.0
The service was exceptional, and the staff was exceedingly courteous and friendly.
Location
9.0
I loved the location of the hotel, it's near KLCC and many attractions, inside Intermark with plenty of shopping and dining options.
Dining
8.0
The dining experience was good, with a variety of food available.
Facilities
8.0
The facilities were well-maintained.
Ruth
United Kingdom,
October
2023
5.6/10
I had a mixed experience at this hotel. While the room had no mold in the sink, there was a significant amount of mold in the stand shower and bathtub that needs refurbishing like a new coat of paint. The location inside the mall was convenient, but the service was somewhat lacking despite the attentive staff wearing black jackets. The dining experience didn't meet my expectations, and the facilities were average.
Rooms
5.0
The room had no mold in the sink, but significant mold in the stand shower and bathtub. Needs refurbishing.
Service
6.0
The staff, although wearing black jackets, was attentive but the service was lacking.
Location
7.0
The hotel is conveniently located inside the mall with many dining options. It offers a view of the twin towers.
Dining
5.0
The dining experience fell short of expectations. I wished breakfast could be longer to enjoy more food.
Facilities
6.0
The facilities were standard; nothing exceptional noted.
convenient location
mold issues
Lee
United Kingdom,
September
2023
8.8/10
I had a wonderful stay at the hotel. The rooms were excellent, providing a view of some backyard construction buildings, but overall perfect for my small family. The service, although not meeting the Hilton standard, was exceedingly courteous and friendly, especially considering our 6-hour flight delay. The location was great, with all facilities within walking distance and close proximity to the iconic Petronas Twin Towers. The dining options were exceptional, offering plenty of choices and serving until 11 am, which was just right for us latecomers.
Rooms
8.0
I loved the room with its backyard view of construction buildings; it was excellent for my small family.
Service
9.0
The service was exceptionally courteous and friendly, especially considering our flight delay.
Location
9.0
The hotel's location was fantastic, conveniently situated in the Intermark Mall and close to everything we needed.
Dining
9.0
The dining experience was exceptional, with a wide variety of choices and great service from the staff.
Facilities
9.0
The facilities were top-notch and met all our needs during our stay.
Harry
United Kingdom,
September
2023
9.0/10
I had such a great stay at the hotel! The rooms were clean, cozy, and beautifully decorated, making my birthday extra special. The service was top-notch, from the friendly front desk to the efficient room service. The location was so convenient, with easy access to the monorail station and great dining options within the mall. The dining experience was exceptional with a variety of delicious dishes. Overall, a wonderful experience with just a few minor drawbacks.
Rooms
9.0
The rooms were cozy and comfortable, including the beautiful bathroom.
Service
9.0
The service was amazing, with friendly and efficient staff.
Location
9.0
The hotel's location was fantastic, with easy access to the monorail station and great dining options in the mall.
Dining
9.0
The dining experience was awesome, offering outstanding dishes from different cuisines.
Facilities
9.0
The hotel facilities were excellent, providing everything I needed for a comfortable stay.
Joseph
United Kingdom,
September
2023
8.0/10
I had a pleasant stay at the hotel with some highlights and a few drawbacks. The rooms were spacious and comfortable, great for adding an extra bed if needed, although some areas were under maintenance. However, I found the staff a bit reserved in providing information. The location inside the shopping mall was convenient with various dining options, but there were some minor issues with the elevators. The dining experience offered a superb variety of dishes, especially the ones served until 11 am, ideal for latecomers, although there were concerns about the smoking area near the pool. Overall, the hotel provided a good value for the price paid.
Rooms
8.0
The rooms were spacious and fit for requesting an additional bed.
Service
7.0
Location
9.0
The hotel's location inside the shopping mall was superb, offering easy access to various dining options.
Dining
9.0
The dining experience provided a superb variety of dishes, perfect for latecomers with options served until 11 am.
Facilities
7.0
The facilities were good overall, with convenient access to the shopping mall amenities.
Laura
United Kingdom,
August
2023
8.2/10
The hotel is conveniently located with various dining options nearby. The rooms are a decent size but had a slight smell. The staff was friendly and quick to assist, making my stay enjoyable. The proximity to public transportation and shopping centers is excellent.
Rooms
7.0
The rooms are quite good in size but had a slight smell.
Service
8.0
The staff were friendly, reachable, and quick to assist me in a friendly manner.
Location
9.0
The hotel is conveniently located near restaurants, supermarkets, and public transport, making it easy to explore the city.
Dining
9.0
The dining options were varied and enjoyable, especially at Makan Kitchen.
Facilities
8.0
The facilities were well-maintained and convenient for guests.
Jordan
United States,
August
2023
8.6/10
I had a wonderful stay at the hotel. The room was exceptional, with special touches like sparkling juice and balloons for my wife's birthday. However, the room, although spacious, was now separated with only two wooden doors. The service was top-notch, especially from Mr Nazri, who was quick and efficient. The location was fantastic, with plenty of shopping and dining options nearby, including close proximity to the Petronas Twin Towers. The dining experience was plenty in the morning, but not too attractive. Overall, a great stay with a few minor downsides.
Rooms
9.0
The room was exceptional with special touches for my wife's birthday.
Service
9.0
The service was excellent, especially from Mr Nazri.
Location
10.0
The location was fantastic with plenty of shopping and dining options nearby.
Dining
7.0
The dining experience was plenty in the morning, but not too attractive.
Facilities
8.0
The hotel offers a range of facilities for a comfortable stay.